Privacy Policy

1. Introduction

SharedResourceCenter ("we," "our," or "us") is dedicated to maintaining the privacy of your information. This document articulates the measures we undertake to protect your data and outlines our practices regarding the collection, handling, and protection of your information as you engage with our website sharedresourcecenter.site and utilize our yacht rental services.

Your utilization of our offerings indicates your acceptance of the procedures detailed in this document. Our policy adheres to the data privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other pertinent privacy statutes in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal data that you willingly supply us with when you:

• Reserve a yacht charter
• Reach out to us via our website or directly by telephone
• Opt in for our periodic newsletter
• Complete any of our web-based forms
• Engage in our questionnaires or marketing events

Such information might encompass:

• Your name and contact details (such as email, telephone, and postal address)
• Transactional information (handled securely by third-party systems)
• Your preferences and needs regarding yacht chartering
• Alternate contact information for emergencies
• Information on dietary constraints or health conditions (when provided)

2.2 Information We Collect Automatically

Each time you access our website, specific data about your device and how you interact with our site is gathered automatically:

• Your IP address along with location details
• The type and version of the web browser you are using
• Which pages you visit and the duration of your visit
• The site you were on before coming to ours
• Details about your device, such as type and screen size

2.3 Use of Cookies and Other Tracking Technologies

Our website utilizes cookies and comparable tracking mechanisms to improve your online experience. We deploy these technologies to:

• Store your personal settings and preferences
• Review and evaluate how our website is used and its operational effectiveness
• Deliver content tailored to you
• Enhance the services we offer

You have the option to adjust your cookies preferences via your web browser settings or by using our cookie consent feature.

3. The Purposes for Which We Utilize Your Data

The data we gather is utilized for these purposes:

• Providing Services: To deliver yacht chartering services, manage your bookings, and communicate regarding your bookings
• Assistance to Customers: To address your questions and provide support when needed
• Transactions Management: To handle billing and carry out financial transactions
• Protection and Safety: To uphold the security of our services and safeguard against deceitful activities
• Outreach and Promotion: To provide you with promotional content and news (subject to your approval)
• Enhancing our Website: To analyze visitor behavior to enhance the functionality of our site
• Adherence to Laws: To fulfill legal and regulatory obligations

4. The Disclosure and Sharing of Your Information

Your personal details are not sold, exchanged, or rented out to outside parties. Your information might be shared under these scenarios:

4.1 Service Providers

We may allow access to your data to reliable external service providers who support us in areas such as: financial processes; web hosting and management; email outreach; analytics and performance tracking; customer support services.

4.2 Legal Obligations

Your data may be divulged if the law requires it or to comply with judicial procedures, court rulings, urgent situations, or inquiries into possible illegal activities or fraud.

4.3 Corporate Reorganizations

Should there be a company merger, acquisition, or a sale of business assets, your details could be part of the assets transferred.

5. Data Security

To safeguard your personal data from unauthorized access, modification, exposure, or obliteration, we employ suitable technical and administrative protocols. Our security strategies incorporate encryption, fortified servers, regulated access, consistent evaluations, and instructing our staff.

Still, we must acknowledge that no internet transmission technique or electronic repository can be considered infallibly secure. Therefore, we are unable to vow for the absolute safeguarding of your data.

6. Data Retention

Your personal data is stored only for the duration necessary to realize the reasons it was gathered for, or as mandated by legal requirements. Common retention periods are:

• Charter bookings: 7 years (tax/legal reasons)
• Marketing communications: until you opt out or request removal
• Website analytics: 26 months
• Customer support: 3 years following the final interaction

7. Your Rights and Choices

You have various rights including the right to access, amend, erase (depending on legal constraints), transfer, reject direct marketing, and control browser cookies. For actions pertaining to these rights, please get in touch with us using the contact information provided.

8. Services from External Parties

8.1 Google Analytics

Google Analytics is utilized for analyzing how the website is used. The Google Analytics Opt-out Browser Add-on is available for opting out.

8.2 Social Media

Links to social media platforms with separate privacy policies may be featured on our site.

8.3 Payment Processors

Payment processing is managed by external processors compliant with PCI DSS standards.

9. Cross-border Data Transfers

Data may be transferred to and processed in nations other than Spain. We enforce safeguards in line with relevant privacy regulations.

10. Privacy for Minors

We do not target individuals below the age of 13 with our services, nor do we intentionally collect information from them. Contact us promptly if a minor has provided information without consent.

11. Changes to This Privacy Policy

Our Privacy Policy may be revised over time to align with new practices or legal obligations. An announcement of an amended policy will be made by posting on our website, notifying our registered users via email, or through a notice on our site. Your decision to continue utilizing our services after the date of enforcement signifies your agreement to the changes.

12. Contact Information

If you need clarification about this Privacy Policy or our handling of data, you can get in touch with us at:

13. Compliance with Google Ads User Consent Policy

We adhere to the consent policies set by Google Ads for users. You can manage your preferences regarding cookies/tracking technology at any time through our cookie settings.